Pricing policy
At a glance: Lifetimely uses usage-based pricing based on monthly order volume. All features are included in every plan, and there’s a generous Free plan for stores processing fewer than 50 orders per month.
How pricing works
- Pricing is based on orders processed, not revenue.
- The more orders you process, the more resources Lifetimely consumes.
- Every plan includes all features - we don’t restrict functionality by tier.
Pricing plans
| Plan | Monthly orders | Support tier | Price |
|---|---|---|---|
| M | Up to 3,000 | Silver | $149 |
| L | Up to 7,000 | Gold | $299 |
| XL | Up to 15,000 | Platinum | $499 |
| XXL | Up to 25,000 | Platinum | $749 |
- All plans include all features.
- Our Free plan is perfect for stores processing fewer than 50 monthly orders.
- Need more? Choose the Unlimited plan for $999 per month and we’ll be in touch to book a call with one of our specialists.
Features included on all plans
- Predictive LTV modeling
- Customer behavior analytics
- Daily Profit & Loss
- Cohorts & Segmentation
- Custom Dashboards
- Benchmarks
- All integrations (e.g., Meta, Google, Klaviyo, Bing, TikTok, Pinterest, Snapchat, ShipStation, ShipBob, Recharge, and more)
Frequently asked questions
What if I don’t know how many orders I get each month?
Your best guess is fine. On paid plans you’ll have a 14-day free trial to adjust as needed. You can upgrade or downgrade your plan anytime.
What if my monthly order volume fluctuates?
Order limit notifications are only sent if you exceed your plan’s order limits for two consecutive months. A one-time spike won’t trigger a change.
What happens if I exceed my plan’s order limits?
If you exceed the limits for two consecutive months, you’ll receive a notification and guidance on how to upgrade.
Why does Lifetimely charge based on order volume?
Because the more numbers we crunch, the more resources are required. This ensures pricing is fair - high-volume stores get the support they need, while lower-volume stores aren’t subsidizing the data processing of larger ones.
How does the free trial work?
All paid accounts include a 14-day free trial. Cancel anytime during the trial and you won’t be charged.
What are the limitations of the free plan?
The free plan includes all features, but is limited to 50 orders per calendar month. If you exceed this, you’ll need to upgrade to a paid plan.
How do the support tiers work?
- All plans: Access to documentation and ticket submission
- Silver: Custom onboarding, Slack channel, in-app chat
- Gold: Everything in Silver + dedicated account manager, “done-with-you” reports, monthly product training
- Platinum: Everything in Gold + strategic consulting, live chat