How Long Does it Take Sync Order and Product Data From Shopify to Lifetimely?

Lifetimely begins syncing your past orders and product data from Shopify as soon as you install the app. This initial sync usually takes 6 to 24 hours, depending on the size of your store.

If it’s been more than 24 hours and you still don’t see your orders or products in Lifetimely, please get in touch with our support team so we can take a look.

LTV & Customer Reports Load Later

Some reports like LTV, Customer Retention, and Product Journeys need extra processing time.

These reports may take up to another 24 hours after your initial data sync is complete. This allows time to calculate your cohorts, repurchase behavior, and product path visualizations.

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