Fulfilling Preorders Products
At a glance: Step-by-step guide to fulfilling pre-orders once inventory is ready to ship.
Concerned about how to manage Preorders after its been setup?
Here's an easy guide on how you can easily manage the remaining steps.
Fulfilling preorder items:
- Verify inventory availability
- Ensure your preorder products are now in stock and ready to ship
- Go to Orders
- From your Shopify admin, navigate to Orders to find your preorder orders
- Locate preorder orders
- Look for orders that contain preorder items (these may show as unfulfilled)
- Fulfill the order
- Click on the order and select "Fulfill items" to process the shipment
- Add tracking information
- Include tracking numbers and shipping carrier details
- Send notifications
- Enable customer notifications to inform them their preorder is being shipped
Key considerations:
- You can fulfill part of an order if some items are ready while others aren't
- If you need to extend fulfillment time, you can put orders on hold and inform customers
- For preorders with partial payments, you will need to collect remaining payment manually before fulfilment