Back in Stock: Getting Started & Setup Guide

Get your Back in Stock notifications running in 5 quick steps.

Questions? Reach out via Help button at the bottom right OR Email us at backinstock-support@useamp.com


Upon Install

Complete Welcome Form - Fill in your details and click "Get Started"

Choose Your Plan - Select the plan that fits your notification volume - All plans include every feature with a 14-day free trial


Setup Guide

Enable App Embed

  • Click "Enable in theme editor" to open Shopify's theme settings
  • Simply click "Save" in the theme editor (opens in new tab)
  • Return to Back in Stock app to continue



Turn Back in Stock On

This will navigate you through steps to setup Back in Stock button on your page.


5 Step Process:

1. Click "Enable Back in Stock" to activate the "Notify Me when Back in Stock" button

2. Click "Activate product page button" to enable buttons on product pages

3. Test your button - Click "See it live on your store" to view on actual products.

If no sold-out products exist, we'll create a test preview for you to see how it works

⚠️ Sometimes this doesn't work out of box with your themes. Reach out to support for our help to fix this.

  1. Test email notifications - Click "Send test notification" to preview customer emails
  2. Click "Complete setup" when ready - You'll start seeing customer signups automatically

🎉 Congrats, Your Basic Setup is complete✅ You are now collecting signups and notifications will convert restocks into sales.


Read on to find out what setup options are still available.


Advanced Back in Stock Setup


For more customisation and in depth options, we created an Advanced Back in Stock Setup Guide on Back in Stock Alerts > Overview page



This includes the ability to

Customization Option Description
Customize your signup form Design the popup form customers see when signing up
Customize your notification channels Enable SMS and web push notifications here
Customize your notifications sequence Create campaigns and follow-up messages (emails/SMS)
Customize your notifications Personalize email templates and content
Customize your floating button Position and style the side widget button
Customize your collections page button Add buttons to category/collection pages
Customize your delivery settings Control notification timing and prevent floods

🌟Here are our top recommendations to focus on🌟

  1. Maximise reach by enabling Notification Channels like SMS notifications & web push by following these steps here
  2. Ensure the sign up form is on brand.
  3. Customize notifications and Notification sequence
  4. Consider having Floating & Collections button as add on's.

Do not worry! You can revisit these settings with time.


Other Quick Introductions


Want regular reporting into your inbox? Set it up here.

Want to see what types of Analytics data will show over time? Read here


A quick summary on navigating the app

In order of Left Navigation Summary
Dashboard A top level performance of entire app (BIS + Preorders)
Products Understand which products have the most customers waiting to purchase (BIS and Preorders respectively) so you can restock strategically and turn demand into revenue.
BIS Alerts - Overview BIS specific signup breakdown
BIS Alerts - Notifications BIS specific notifications sent
BIS Alerts - Campaigns

Manage notification workflow once the product restocks

*shortcuts available to editing templates

BIS Alerts - Configuration Set Campaign delivery settings, notification channels & exclusions
Preorders - Overview Preorder specific performance
Preorders - Configuration Preorder specific settings
Customization - Buttons Edit your Product page button (BIS & Preorder), Collections page button (BIS only)
Customization - Forms

Edit signup forms & confirmation message here

*Setup AI upsell feature with Upsell by AMP here

Customization - Notification Templates Edit Notification templates
App Integrations Enable Supported App Integrations here
Analytics View Conversion Funnel, product insights & AI Upsell performance here (BIS + Preorders + AI Upsell)
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