Fulfilling Preorders Products

Concerned about how to manage Preorders after its been setup?

Here's an easy guide on how you can easily manage the remaining steps.


Fulfilling preorder items:

  1. Verify inventory availability
    • Ensure your preorder products are now in stock and ready to ship
  2. Go to Orders
    • From your Shopify admin, navigate to Orders to find your preorder orders
  3. Locate preorder orders
    • Look for orders that contain preorder items (these may show as unfulfilled)
  4. Fulfill the order
    • Click on the order and select "Fulfill items" to process the shipment
  5. Add tracking information
    • Include tracking numbers and shipping carrier details
  6. Send notifications
    • Enable customer notifications to inform them their preorder is being shipped

Key considerations:

  • You can fulfill part of an order if some items are ready while others aren't
  • If you need to extend fulfillment time, you can put orders on hold and inform customers
  • For preorders with partial payments, you will need to collect remaining payment manually before fulfilment
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